FAQ

**Ordering and Shipping**

**Q: What is the minimum purchase amount to qualify for free shipping?**  
A: Toy Hard offers free shipping on all orders over $50 to USA customers.

**Q: Do you ship internationally?**  
A: Currently, we only ship within the United States.

**Q: How long does shipping take?**  
A: Shipping to USA addresses typically takes 3-5 business days. You will receive a confirmation email with tracking information once your order has been shipped.

**Q: Can I track my order?**  
A: Yes! Once your order has been shipped, you will receive a confirmation email with tracking information.

**Q: What type of packaging do you use?**  
A: All orders are shipped in unmarked packaging to ensure absolute discretion.

**Payments and Returns**

**Q: What payment methods do you accept?**  
A: We accept major credit cards, including Visa, MasterCard, American Express, and PayPal.

**Q: Can I cancel or change my order once it's been placed?**  
A: Unfortunately, once an order has been placed, we cannot cancel or make changes to it. If you have any concerns, please contact our customer service team.

**Q: What is your return policy?**  
A: We offer a 30-day return policy on unused and unopened items. Please contact our customer service team to initiate a return.

**Products**

**Q: How can I find the right toy for me?**  
A: Our website offers detailed descriptions and customer reviews to help you make an informed decision. If you have any specific questions, feel free to contact our customer service team.

**Q: Are your toys safe?**  
A: Yes! All our toys are made from high-quality, body-safe materials. Please refer to the product descriptions for specific safety information.

**Q: What if an item I want is out of stock?**  
A: If an item is out of stock, you can sign up to be notified when it becomes available again.

**Customer Service**

**Q: How can I contact Toy Hard customer service?**  
A: You can reach our customer service team via our contact form. We're here to help!